About Muvr
Muvr is a fast-growing, AI-powered logistics and marketplace platform — think Uber or Grab for movers, deliveries, and last-mile logistics.
We connect customers, drivers, and partners to create a seamless experience for moving, delivering, and removing items with speed, safety, and reliability.
Role Summary
Own the operating system for performance execution at Muvr: expectations, check-ins, documentation hygiene, coaching workflows, and escalation support. This role makes performance explicit and timely, protects top performers, and prevents underperformance from lingering.
Key Responsibilities
- Build and run monthly check-in workflows (templates, cadence, compliance tracking)
- Manage new-hire 30-60-90 day performance check-ins and documentation
- Draft and maintain role scorecards and performance expectations by role
- Partner with leaders to structure coaching plans and measurable improvement targets
- Own PIP process execution: timelines, documentation, manager guidance, follow-ups
- Maintain a performance documentation library: templates, rubrics, guides
- Track performance cycle completion and escalate overdue items by manager and department
- Support performance-related investigations prep by ensuring records are complete and factual
Qualifications
- 2+ years in HR, People Ops, performance management, or HRBP support
- Strong documentation discipline and comfort with direct, clear language
- Practical knowledge of coaching plans and PIP mechanics
- High attention to detail, confidentiality, and sound judgment under pressure
- Strong coordination skills across multiple managers and deadlines
Traits that win at Muvr
- Calm, firm, and fair
- Not conflict-avoidant
- Biased toward action and closure
- Treats standards as kindness
What success looks like
- Managers run consistent monthly check-ins with clear notes and next steps
- 30-60-90 day expectations are defined, tracked, and reviewed on time
- Early performance risks are flagged fast with documented coaching plans
- PIPs are launched correctly when thresholds are hit, with clean, defensible documentation
- Performance cycles have zero surprises and high on-time completion